If you have a registered recovery email address for the missing account (the recovery process will be complete in about 10 minutes):
1. Enter the recovery email address registered for the missing account, and send (this page)
2. Enter the authentication key sent to the recovery email address
3. The system will notify you the ID and updated password via email sent to the recovery email address
If you do not have a registered recovery email address (Basically, no recovery is possible):
1. Enter an email address the administrator can reach you, and send (this page)
2. Enter the request key you receive at the contact address
3. Enter two email addresses created under the missing account, the location you have used the service (country and region), carrier information, device information, etc., and submit the request
4. If your identity is verified, notify your contact address of the discarded mail address ID and reset password by e-mail.